Refunds and Returns Policy

WE GUARANTEE THE QUALITY OF OUR MEATS.
WE GUARANTEE THAT YOUR PRODUCT WILL ARRIVE IN WHOLESOME CONDITION.
WE GUARANTEE THAT YOU WILL RECEIVE WHAT YOU ORDER.
WE ASK YOU TO NOTIFY US OF PROBLEMS BY THE NEXT BUSINESS DAY.

Our "Satisfaction Guarantee" is your assurance of quality from Lombardi Brothers. If we fail to live up to any aspect of our guarantee, we will replace your order or refund your money, provided that you notify us by calling 1-800-421-4412, by the next business day after receipt of your order. Do not return any product without first making arrangements with Customer Service. (We reserve the right to fully investigate claims that we believe to be unfounded or fraudulent.)